• Introducing IRI AnalyticsIRI Analytics are services designed to help human resources contribute to its organization’s bottom-line.Learn More

  • Positive Employer-Employee RelationsIRI has many proven strategies for winning union campaigns. It starts with understanding how well management relates to the workforce and designing a strategy to strengthen that connection.Learn More

  • Train, develop and coach leadershipSuccessful organizations are able to adapt when the world changes. IRI has proven systems for engaging employees to achieve desired objectives and addressing performance issues.Learn More

  • Crisis Communication Management Two-way communication is a key component of any successful organization. IRI has proven processes for conveying consistent and transparent messages while achieving communications goals.Learn More

  • Insights to Improve HCAHPSMaximizing Reimbursements in the age of Healthcare ReformLearn More

  • Labor Relations Readiness System6 Core Disciplines: 1) Planning 2) Labor Relations Education & Training 3) Vulnerability Assessment 4) Communications 5) Employee Engagement 6) Leadership Training & DevelopmentLearn More

  • Communications AssessmentA thoughtful, well-executed communication strategy is the foundation of any successful positive employee relations program.Learn More

  • Employee Surveys & AssessmentsOur best-in-class workplace diagnostic tools have helped hundreds of organizations make measurable improvements by identifying and ranking issues that affect employee performance, morale and productivity.Learn More

  • 360 Feedback AssessmentThe 360°Feedback Assessment helps to identify and assess gaps between desired and actual behaviors and outcomes, and pinpoint opportunities for growth.Learn More

Who We Are

IRI Consultants, founded in 1979, helps organizations improve employee job satisfaction, enhance workplace productivity and implement effective communication strategies.

Through three areas of focus and expertise – Labor Relations, Organizational Development and Communications – we provide comprehensive, complementary services and tools to support an organization’s leaders, managers and Human Resources professionals in building stronger and more cohesive workplace cultures.

Labor Relations

IRI's Labor Relations services helps clients promote positive employee relations and workplace satisfaction while navigating a rapidly changing labor landscape. We use a broad-based, holistic approach that extends beyond traditional labor relations consulting to provide a full range of tools for organizations to build and maintain strong, constructive relationships with employees.

Organizational Development

Building and maintaining a human capital agenda that matches strategic business objectives can account for nearly half of business performance. IRI’s Organizational Development (OD) approach supports operational excellence by starting with a client’s business objectives, then creating, strengthening and reinforcing HR practices and processes to support these objectives.


High-quality and focused communications helps improve organizational performance, enhance customer satisfaction and both create and maintain a more engaged, loyal work force. IRI offers proven communications tools and customized strategic communications plans to help organizations communicate more effectively with their employees and with key community leaders and stakeholders.

IRI Analytics

IRI Analytics LogoIRI Analytics is the only provider of patented technology for helping healthcare organizations to link key metrics to financial performance. Our tools and assessments allow healthcare leaders to determine which factors directly affect the organization’s performance on key metrics including Hospital Consumer Assessment of Health Providers Survey (HCAHPS) scores, clinical outcomes, revenues and other measures that impact the bottom line.

IRI Analytics provides assessments and tracking tools that use data to demonstrate correlations between safety, patient satisfaction and employee engagement on an organization’s financial performance. In the new era of value-purchasing and pay-for performance in healthcare, this technology puts analytics in the hands of front-line leaders, who can focus on areas most likely to improve performance rather than simply chase benchmark scores. Leaders receive a blueprint of opportunities that will drive outcomes and offer a real return on HR investments, initially and over time.

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