Employees are engaged when they believe their voice is as important as the voice of the customer, and when their leadership involves them in significant decisions. We work in partnership with clients to create engagement strategies based on how evolved they are in their employee engagement process.
In addition to conducting reliable Employee Engagement Surveys, we have set up hundreds of Employee Advisory Groups (EAGs) to provide managers with focused, non-binding employee input on workplace issues. EAGs serve many roles, including operating as safety valves to highlight areas of conflict and dissatisfaction and help management identify and address problems.
Shared Governance is another highly effective tool often used in the healthcare industry to promote quality patient care, increase nurse satisfaction and improve retention by providing a forum for improved decision-making at the point of service. We have extensive experience helping clients develop Shared Governance programs that promote collaboration among doctors, nurses and the entire patient-care team.